1. What areas do you serve?
We proudly serve New Orleans, Metairie, Kenner, Slidell, Baton Rouge, and surrounding areas. Long-distance trips can also be arranged.
2. How do I book a ride with MSY Transportation?
You can book online through our website, call, or text us directly. We recommend booking in advance for guaranteed availability.
3. Are your services available 24/7?
Yes! Our black car services are available 24 hours a day, 7 days a week, including holidays.
4. What types of vehicles are in your fleet?
Our fleet includes luxury black sedans and SUVs — all well-maintained, clean, and driven by professional chauffeurs.
5. Do you provide airport pick-up and drop-off at MSY?
Absolutely. We provide prompt and reliable transportation to and from Louis Armstrong New Orleans International Airport (MSY).
6. Can I schedule a ride for someone else?
Yes, you can book a ride for a friend, family member, or client. Just provide us with their contact and travel details.
7. How will I find my driver at the airport?
Your driver will contact you upon arrival and can meet you at baggage claim or curbside, depending on your preference.
8. Do you offer flat rates or charge by the hour?
We offer both. Flat rates are available for airport and point-to-point transfers. Hourly service is great for events or multiple stops.
9. Are your drivers professionally trained?
Yes, all our chauffeurs are experienced, licensed, courteous, and committed to providing a safe and pleasant ride.
10. What is your cancellation policy?
We ask for at least 12 hours’ notice for cancellations to avoid charges. Last-minute cancellations may be subject to a fee.